Quick Links

Customer Support

Customer Service

Quick Info

Quick Links

Services

Company

Canada - English

Customer Support

Customer Service

Quick Info

Dumpster Rentals, Waste Management Services and Garbage Pickup

Residential Garbage Service Guidelines

Garbage Cart Guidelines

  • Please DO NOT set out any other containers than the one provided or extra bags
  • The carts stay with the address. Do not take the cart when you move
  • Each cart provided to you will be stamped with a serial number that is assigned specifically to your address with GPS delivery confirmation. We use that serial number to track your cart
  • Periodic cleaning is advised
  • Do not permanently mark or deface carts
  • Additional carts will cost $75

Cart Placement Guidelines

  • Place all garbage carts for curbside collection a maximum of (5) feet away from street and a minimum of (4) feet away from other objects including: Mailboxes, Trees, Streetlights, Parked Cars, Other Recycling or Garbage Carts
  • Place garbage carts on a level surface and away from overhanging tree branches
  • The cart lid should be closed and not be overflowing
  • Carts should be set out no later than 6:00 a.m. on the scheduled collection day

These items will not be collected

  • Items outside the cart will not be collected
  • Solid Waste generated on commercial property or from industrial processes
  • Land clearing debris, excavated fill and earthen material
  • Yard waste generated by a commercial lawn care company, plant nursery or farming operations
  • Roofing material generated, collected, and transported by a roofing company
  • Construction and demolition debris
  • Wrecked, scrapped, ruined or dismantled motor vehicles or motor vehicles parts including oil, tires, batteries
  • Boats, boat motors and boat trailers

Common Reasons for Missed Collections

  • Cart is not placed according to the set-out guidelines
  • Cart is set-out for collection late
  • Trash has been placed outside the cart or the cart is overflowing
  • Cart contains unacceptable materials

 

 

Find Your Waste Pickup Day

Residential Recycling Service Guidelines

The same general guidelines above apply to Recycling carts and service as well.

Additional Prohibited Items

Glass, Plastic Bags, Styrofoam, Stretch Film, Hoses, Ropes, Blankets, Clothing, Windshields, Mirrors, Electronic Scrap, Books, Wax Coated Cartons (juice, milk, chicken broth), Pressurized Containers, Shoes, Rubber, Organic Waste (plants, dirt, trees) Light Bulbs, Porcelain, Hazardous Waste, Chemicals, Dog Food Bags, Automotive Parts, Wood, Pillows, Blinds, Food Waste, Diapers, Pool Solar Blankets, Patio Furniture, No Hazardous Materials- Hazardous Liquids, Combustibles, Corrosives, etc.

ALL ITEMS SHOULD BE PLACED LOOSE INTO THE CONTAINER, DO NOT PUT ITEMS IN PLASTIC GROCERY BAGS OR GARBAGE BAGS

All items on this prohibited list should be thrown away in accordance with local, state or federal regulations. Please rinse all containers, plastic bottles, steel & aluminum cans before recycling. Plastic bags and egg cartons can be returned to your local grocery store.

 

WasteConnect ™ Mobile App

Never Miss Your COLLECTION DAY Again!

With our new WasteConnect ™ Mobile App you can:

Sign-up for waste collection Reminders

Receive Service Alerts for collection delays

Search how to properly dispose of materials

DOWNLOAD THE NEW

Customer Support

Customer Service

Quick Info

More Info

Company

×

Modal Header